The garage door open manually, but wouldn't respond when the customer used the remote control or the wall switch.
Because the door did open manually, the problem was obviously not with the springs or cables, or tracks for that matter. After doing some troubleshooting of the electric opener, we quickly discovered the source of the problem to be a few exposed electrical wires which needed replacing. With that done, the overhead door returned to operating automatically again.
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* $29 service call - deducted from the service
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